Banking Chatbots Omni-channel support Personalization 
CSM Magazine
JANUARY 29, 2024
Banks, e-commerce, online casinos, and many other types of businesses require customer service. Efficient customer support management is a way for a business to develop and flourish. Efficient customer support management is a way for a business to develop and flourish.
REVE Chat Blog
APRIL 22, 2020
So, you should think of omni channel strategy. You need to assure your customers consistent and real time support across all channels. Here is how to deal with customer complaints via omni channel support strategy: Resolve and reduce the number of complaints as customers can reach out to you across various channels.
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