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How Mobile Banking is Redefining The Customer Relationship

Infinity

The banking industry is far from exempt from new consumer expectations. Banks and other financial institutions are having to adapt at a rapid pace. As a result, mobile banking and other technologies are driving a profound change in banking and the customer relationship. Banking & The Customer Relationship.

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Mobile-focused Customer Support: Why It’s Important and Where to Begin

UJET

Mobile games continue to be the highest download category, followed by entertainment, social media, and communication apps. . Entertainment apps, like streaming services, will address many of the same issues like subscriptions or service outages. Finance apps unchained customers from visiting banks.