Zenarate Releases 2022 CX Leaders Trends & Insights, Consumer Edition Report with Execs In The Know
CSM Magazine
NOVEMBER 1, 2022
Zenarate’s AI Coach is used globally in over a dozen countries in 13 languages by leading brands in banking, healthcare, insurance, telecommunications, technology, and travel industries to improve CSAT and NPS, Conversion Rate, and First Call Resolution Scores. Voice- and text-based channels dominate customer resolution rates.
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