Remove Banking Remove Call Logging Remove Presentation Remove Technical Support
article thumbnail

Call Center Blacklist: Why (And How) to Create

JustCall

A call center receives many spam calls daily. So, creating a barrier for scam calls is essential. A spam call, in the general sense, refers to calls that present unsolicited offers and schemes. Robocalls are pre-recorded messages that don’t support responses on your end.

article thumbnail

JustCall vs. RingCentral: Which Is the Winning Platform?

JustCall

Multi-level IVR present for Premium plans and above Available for Standard, Premium, and Ultimate plans as Multi-level IVR. The appointment scheduler also eliminates the need for resource planning as managers can be assured that an agent will be available to attend a scheduled call blocked out on their calendar.