Banking Call Logging Coaching Scripts 
JustCall
FEBRUARY 28, 2024
Several competitors offer strong auto dialer features at more affordable rates, letting you streamline calls without breaking the bank. Call recording: Useful for training purposes and improving staff performance. Local presence: Displays a local area code to the people being called, enhancing the likelihood of call acceptance.
Tenfold - Contact Center Blog
DECEMBER 28, 2017
With automated, real-time monitoring of voice pitch, scripting, and key words on social, SMS or chat, call center operations can intercept negative customer interactions and provide a high level of service as incidents occur. They can also upload their call notes directly to the CRM to share updates with the entire team.
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