Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize
Outsource Consultants
OCTOBER 2, 2018
The great company culture in these mid-market nearshore contact centers produces better CX scores than larger BPO firms for companies seeking support in a variety of languages including English, Spanish, and French. Perhaps the most appealing factor is a lower cost delivery model, frequently beating U.S. provider costs by up to 50%.
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