TOP 20 Call Center Metrics Managers Can’t Ignore (FREE EBOOK)
CrazyCall
AUGUST 8, 2019
In the second part of the article we’re going to focus on Outbound call center metrics. Here, you’ll get to know all the call center metrics tied to prospecting, outbound sales, and cold calling. Outbound Calls per Day. One of the most basic outbound call center metrics.
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