Remove B2C Remove Bilingual agents Remove Scripts Remove Wait times
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What Pain Points do Customers Experience with Live Chat?

IdeasUnlimited

Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. According to research , 75% of customers say that they were “highly annoyed” when they couldn’t get someone in a reasonable amount of time. Introduction.