B2C Benchmark Contact Center Virtual Agent 
Lumoa
NOVEMBER 30, 2022
Naturally, this is setting a new benchmark for E-commerce stores, since customers are choosing to shop at only the best websites in the competitive space. Another great idea to explore is offering a digital sales agent that is voice-enabled. Set up chatbots for a 24/7 contact center. …” to a returning customer.
RichCall
SEPTEMBER 13, 2017
With the rise of technology that allows better customer service, customers are becoming more demanding – that’s why to satisfy and retain them, you need to develop your contact center in accordance with the worldwide trends. Contact Center and CX Research and Reports. Contact Center and CX Research and Reports.
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