We Asked 30 CX Influencers if They Would Recommend the Net Promoter System
Lumoa
APRIL 24, 2018
Business leaders tell me that they also like the fact that they can compare their scores to other ‘benchmark’ businesses and this brings a tangibility to it. Furthermore, be sure the survey is integrated within your customer experience and simple and to the point in order to maximize response rate." Customer Hub linkedin twitter Why?
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