How Artificial Intelligence is Changing the Contact Center
Fonolo
JANUARY 12, 2023
A 2022 Shopify report found that 73 % of customers expect brands to understand their unique need s and expectations. And McKinsey and Company say that 76% of customers feel disappointed when they don’t receive it. . Remember, too, that customers love self-service as much as they love personalization.
Let's personalize your content