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Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

JULY 31, 2017

This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. You meet with customers all the time. Empires are rising and falling; the one consistency is the people who treat their customers well are the ones who are around. Why should the customer have to call you back?

Average Handle Time 42
Average Handle Time Chief Customer Officer Wireless Enterprise 42
article thumbnail

Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

JULY 31, 2017

This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. You meet with customers all the time. Empires are rising and falling; the one consistency is the people who treat their customers well are the ones who are around. Why should the customer have to call you back?

Average Handle Time 40
Average Handle Time Chief Customer Officer Wireless Enterprise 40
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