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What is a contact center?

Global Response

Automotive. The automotive industry involves big-ticket purchases and high emotional investment. With the automotive industry leading the way in state-of-the-art technology for our everyday lives, shouldn’t your contact center do the same?

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What is a call center?

Global Response

Some call centers may also provide some multi-channel support, such as email, social media, web chat or other capabilities. However, a call center’s primary goal is to provide exceptional telephone support. Is your customer support team ready to handle it? May be either inbound or outbound , or both.