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Best Conversation Intelligence Software of 2022

JustCall

The most beneficial aspect of this product is that it requires no commitment and is mainly used for agent call monitoring, evaluation, and coaching. Enthu.AI’s salient characteristics include: Use cases: 100% call monitoring, agent evaluation, and customized coaching are the main use cases. of 5 (link to customer reviews).

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Performance Management for Appointment-Based Businesses

CallSource Insights

Performance management shows how many inbound calls are true prospects, a breakdown of appointments made vs. missed opportunities, employee phone performance data, missed opportunity alerts, and call coaching opportunities. Coaching vs. Training. What exactly is coaching? So how does coaching differ, and how can it help you?