JustCall

AUGUST 23, 2022

In this blog, we will dive deeper into virtual phone systems, discussing their features, advantages, and how they work. The compulsory features that a virtual phone system should have are: Call forwarding Report analysis Call queuing Auto Attendant IVR Call conferencing Call recording. Let’s start! What is a Virtual Phone System?

voip 52

voip Automatic Callback Interactive Voice Response Analytics 52

aircall

NOVEMBER 4, 2016

Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Here are some features to improve your customers’ experience and help you provide quality service at no extra effort cost to your staff: Interactive voice response: filters customers before they even talk to an agent.

Customer Support 83

Customer Support Call Center Interactive Voice Response Automatic Callback 83

aircall

NOVEMBER 4, 2016

Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Here are some features to improve your customers’ experience and help you provide quality service at no extra effort cost to your staff: Interactive voice response: filters customers before they even talk to an agent.

Customer Support 54

Customer Support Interactive Voice Response Call Center Automatic Callback 54