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50 Customer Service Experts You Should Be Following (even if you’re not on Twitter)

Nicereply

Shep’s an author, speaker and thought leader on all things customer service. John R Patterson – Speaker, Author, Customer Service and Leadership Consultant, John is generous with sharing great articles from a wide variety of writers on his Twitter feed. Author of the Customer Support Handbook, which is an absolute MUST READ.

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Top Customer Support Blogs, Communities, Podcasts and Newsletters

Kayako

Hosted by: Scott Tran. Support Driven is the brainchild of Scott Tran, who found that the relationship between the external-facing customer support and internal development hasn’t been explored enough at all. Start listening here and keep updated with Support Ops on Twitter. Support Driven. CX Journey. WINTHECUSTOMER.