Brazilian Water and Sanitation Service Company SABESP Migrates Agents to a Work-from-Home Model with Vocalcom Omnichannel Contact Center Solution
VocalCom
APRIL 14, 2020
While face-to-face agencies are closing, contact centers are vulnerable at this time, and companies must find swift solutions for ensuring business continuity without jeopardizing their staff. Their contact centers are comprised of 600 agents providing omnichannel support for their core services as well as commercial services.
Let's personalize your content