JivoChat

MARCH 9, 2021

Inbound sales techniques have transformed the buying process, putting the power in the customer’s hands. Old school sales tactics like mass cold call campaigns and door-knocking are not as effective in many industries. But don’t think that makes life more difficult for sales teams. What is Inbound Sales?

Inbound sales 52

Inbound sales Sales Outbound sales Chatbots 52

Global Response

DECEMBER 21, 2022

This process ensures that your call center quality is stable and improving—which in turn will improve customer service and retention, sales, compliance and more. However, if your call center handles outbound sales and marketing calls, a QA process for sales is even more important.

Call Center 62

Call Center Outbound sales Feedback Best practices 62

TLC Associates

AUGUST 6, 2019

Here are the practices we’ve seen work in our outbound and inbound sales support programs. Each additional touch point adds labor dollars and increases spend on sales and marketing campaigns. Using your internal sales team as carnival barkers drumming up interest is not an effective use of their time.

Outbound sales 40

Outbound sales Customer Experience outsourcing Customer retention 40

CrazyCall

AUGUST 16, 2019

The podcast is must-listen for sales representatives or organizations that use cold email or are considering to use it as part of their sales program.” – Christian Banach, Independent Outbound Sales Coach & Trainer. The Brutal Truth About Sales & Selling. sales development. sales enablement.

Sales 115

Sales B2B Coaching Personalization 115