Outsource Consultants

SEPTEMBER 11, 2018

We have seen a demand for nearshore contact center outsourcing locations. This article will discuss three neighboring Latin American countries: Guatemala, Honduras, and El Salvador. Call centers in El Salvador are great options for inbound customer service, outbound sales, and telemarketing. contact center rates. El Salvador.

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Outsource Consultants

OCTOBER 2, 2018

Nearshore outsourcing in Latin American countries (Caribbean, Mexico, and South America) has been growing rapidly over the last several years. This article will discuss three Latin American countries: Mexico, Chile, and Belize. This allows contact centers to be more selective as they evaluate and hire prospective agents.

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Global Response

JULY 23, 2023

In this article, we’ll give you a closer look at why some teams prefer to keep their customer service in-house, and why others outsource to a call center. We have decades of experience managing outsourced call center teams, so we’ve talked to a lot of companies—both those who decided to outsource and those who didn’t.

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