Global Response

JULY 23, 2023

In this article, we’ll give you a closer look at why some teams prefer to keep their customer service in-house, and why others outsource to a call center. We have decades of experience managing outsourced call center teams, so we’ve talked to a lot of companies—both those who decided to outsource and those who didn’t.

Call Center 62

Call Center outsourcing Customer Service Bilingual agents 62

Outsource Consultants

SEPTEMBER 11, 2018

We have seen a demand for nearshore contact center outsourcing locations. contact center rates. This article will discuss three neighboring Latin American countries: Guatemala, Honduras, and El Salvador. Call centers in El Salvador are great options for inbound customer service, outbound sales, and telemarketing.

outsourcing 52

outsourcing Contact Center Bilingual agents Outbound sales 52

Outsource Consultants

OCTOBER 2, 2018

This growth has been driven largely by demand for bilingual call center services (Spanish and English), reduction in telecom rates, the emergence of the Internet, and the highly skilled, college-educated labor force. This article will discuss three Latin American countries: Mexico, Chile, and Belize. Communications.

outsourcing 52

outsourcing Contact Center Bilingual agents Automotive 52