Article Benchmark Complaint resolution Surveys 
Up Your Service
JANUARY 28, 2020
Follow up each complaint resolution within 24 hours. Ask each client to complete feedback survey before they leave. Did you enjoy this article? If you found this article useful, you might enjoy reading these other popular posts from our blog: Creating Customer Journey Maps that Work.
Comm100
FEBRUARY 5, 2018
Complaints resolution center info. According to a survey of more than 75000 participants, going above and beyond had a lower impact on customer loyalty than actually solving problems. The layout is simple, and they have well-detailed articles that are easy to understand. Free Download] Live Chat Benchmark Report 2018.
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