The Taming of the Queue: 14 Support Queue Management Tips
Help Scout
APRIL 27, 2021
.” – Drew Clark, Director of Client Services, Workwell Technologies Illustrated by Davida Fernandez, Global Head of Support for Campaign Monitor. Use any spare capacity you have to collect and report on the customer and support team impact of recurring issues, and suggest improvements to your product team.
117 
Let's personalize your content