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Remove APIs Remove Revenue potential Remove Self service Related Topics
Abandon rate Multichannel Metrics Upselling Customer retention Coaching Customer centricity Chatbots Customer Experience Best practices More Related Topics >
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Cloud technology the key to delivering future-ready CX and EX

Connect

MAY 25, 2023

Unlocking these capabilities requires a unified modern AI-powered cloud-based platform that can use all data to deliver the insights needed to act in real time, with the ability to integrate the appropriate blend of technologies and all digital channels, including self-service. Support employees.

Technology 65
Technology Self service Revenue potential Analytics 65
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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

APRIL 13, 2021

A HubSpot report revealed that 90% of buyers consider instantaneous replies important or very important when they have a customer service request. The desire for instant or near-instant customer service is on the rise and not going away soon. Enables self-service. Increases revenue potential.

Customer Service 40
Customer Service Chatbots Self service Abandon rate 40
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