AWS Machine Learning

DECEMBER 6, 2023

Amazon Bedrock is fully serverless with no underlying infrastructure to manage extending access to available models through a single API. In Q4’s solution, we use Amazon Bedrock as a serverless, API-based, multi-foundation model building block. LangChain supports Amazon Bedrock as a multi-foundation model API.

Chatbots 101

Chatbots APIs Engineering CRM 101

SmartKarrot

MAY 11, 2023

Backend Integration To fulfill the user’s request, the conversational platform may need to integrate with various backend systems or APIs. For example, if the user asks for the latest news headlines, the platform may connect to a news API to gather relevant information.

Real estate 10

Real estate Chatbots APIs Analytics 10

Connect

MAY 25, 2023

Predictive engagement enables proactive interventions and allocates human resources more effectively to focus on high-value individuals to improve resolution speed and revenue potential. And with AI guiding the conversation, agents receive the insights and direction that make conversations effortless. Support employees.

Technology 67

Technology Self service Revenue potential Analytics 67

JivoChat

APRIL 13, 2021

Increases revenue potential. You can even build custom automated support solutions with an API. A growing ticket volume doesn’t necessarily translate to rising profits. Customer service automation can help you scale your business without incurring many costs. Automate ticket assignment and prioritization.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40