Babelforce

AUGUST 20, 2020

NLU can also have uses in outbound calling, such as: Training agents in better processes/approaches Highlighting upselling/cross selling opportunities Automating data entry. Anything you can do to shorten that timeframe is immensely beneficial, so highlighting established upselling opportunities is a no-brainer.

Call Center 52

Call Center Interactive Voice Response APIs Upselling 52

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? Upsell and Cross-sell Revenue Growth. 5 essential steps to find upsell and cross-sell opportunities with journey analytics ]. Outbound Sales Call.

Analytics 93

Analytics Government APIs Metrics 93

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. and delivers meaningful ROI.

Analytics 43

Analytics Metrics Government Journey mapping 43

JustCall

MARCH 9, 2023

Conversational AI enables the system to perform end-to-end actions through Application Programming Interfaces (API). The use cases of conversation intelligence in sales are wide. Rather than having simple, dull discussions about the services and products, they can harness the power of conversation to ramp up sales.

Coaching 52

Coaching Sales Chatbots Analytics 52