Remove APIs Remove Interactive Voice Response Remove Quality management Remove voip
article thumbnail

Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

Talkdesk often comes up as a worthy VoIP alternative, all thanks to its robust artificial intelligence (AI)-powered contact center tools. JustCall Overview JustCall is a VoIP business phone system and contact center software. However, an opaque pricing process and lack of flexibility can make users skeptical. Let’s jump right in.

voip 52
article thumbnail

Top 10 Contact Center Software for 2022-2023

Hodusoft

In the last few years, this relatively new entrant is creating massive waves in the contact center and VoIP space. 8×8 is a publicly traded contact center technology and VoIP company, which offers 8×8 Contact Center software. RingCentral. HoduCC – Contact Center Software. It also lacks some integrations and inbuilt reporting.

article thumbnail

The Top 10 Call Center Software for 2020

Hodusoft

Features: Omnichannel integrating Instagram, Facebook, Twitter, and Whatsapp WebRTC powered and VoIP telephony with integration for all brands IP phones. If there are negatives, it is about the speed of responses post-installation and niggles about the resolution of minor issues. Still, it is tried and tested.