APIs Exercises Technical Support Virtual Agent 
JustCall
APRIL 5, 2023
Some of these include: AdaAgent Assist, Airkit Assist, Hub Auto, Reach, Balto, Calabrio, PCI Pan Digital Agent Assist, Pypestream, Verint, Zingtree, Talkdesk also offers API access for all plans. Powerful Virtual Agent When we talk about Talkdesk’s virtual agent, we are not referencing the multi-level attendant or the IVR.
RichCall
SEPTEMBER 13, 2017
The contact centre will support this by providing hints, tips, education and technical support. ”’ Those contacts that remain, will be complicated, complex and require a significantly different profile, than the typical customer service or technical support agent that exists in most centers today.
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