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JustCall vs Talkdesk: An In-Depth Comparison 

JustCall

The involvement of a third party will cause you to lose some amount of control that you would wish to exercise over such integrations and their performance. Powerful Virtual Agent When we talk about Talkdesk’s virtual agent, we are not referencing the multi-level attendant or the IVR. How has it done so?

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

The contact centre will support this by providing hints, tips, education and technical support. ”’ Those contacts that remain, will be complicated, complex and require a significantly different profile, than the typical customer service or technical support agent that exists in most centers today.