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The Future of Debt Collection Agencies: Contact Center Technology and Customer-Centric Strategies

NobelBiz

Christian Montes, Executive Vice President of Client Operations @NobelBiz The Telephone Consumer Protection Act TCPA addresses consumer concerns over unsolicited telemarketing communications by setting strict guidelines on the use of automated dialing systems, prerecorded messages, SMS texts, and faxes.

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Top 8 CallHippo Alternatives & Competitors in 2023

JustCall

Squaretalk Overview Squaretalk is a versatile telemarketing solution. Why Squaretalk Is An Alternative to CallHippo Is easier to: Use Set up Administer Squaretalk Best-suited for: BPO call centers Companies with proactive sales CX teams Retention teams Insurance agents Financial advisors Traders Telemarketers Market researchers, etc.

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JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

Moreover, JustCall users in the Premium and Custom plans get API and webhook access, which allows them to build bespoke solutions. As a result, telemarketers can curate smart drip campaigns that yield better results. 8×8, on the other hand, provides a robust API that lets you set up your own integrations.

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JustCall vs Dialpad Comparison in 2023: Best Call Center Software Review

JustCall

API and Webhook access is available for Premium and Custom plans. Further, businesses that find their preferred integration missing can contact the JustCall engineering team to request a new integration. API and Webhook are also available for Pro and Enterprise plans.

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The Challenges of Maintaining and Upgrading Call Center Infrastructure

NobelBiz

Unifying every aspect of a contact center under one hub-like platform is not only a passing trend, but as I see it, it is the future… When you contract the same provider both for Telecom and Cloud solutions, you get an integrated platform with full compatibility, great synergy, lower costs and better overall performance.