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5 Best Business VoIP Features For Busy Professionals

VirtualPBX

As a Telecommunications company with remote and hybrid employees, creating a productive and streamlined workplace is our field of expertise. Tools like Call Logs and Advanced Call Reports allow you to quickly check the status of call activity to identify which teams may need assistance or see which priorities need shifting for the day.

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Could You Automate These 4 Front-Line Contact Center Tasks?

Babelforce

The next step is to automatically use that data to update your call log. For example: Mrs B, loyal customer, calls you. At the same time, Mrs B’s details are entered into the call log, saving on after-call work. With API integration, that’s simply not an issue.

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Could You Automate These 4 Front-Line Contact Center Tasks?

Babelforce

The next step is to automatically use that data to update your call log. For example: Mrs B, loyal customer, calls you. At the same time, Mrs B’s details are entered into the call log, saving on after-call work. With API integration, that’s simply not an issue.

article thumbnail

Could You Automate These 4 Front-Line Contact Center Tasks?

Babelforce

The next step is to automatically use that data to update your call log. For example: Mrs B, loyal customer, calls you. At the same time, Mrs B’s details are entered into the call log, saving on after-call work. With API integration, that’s simply not an issue.

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The Benefits of Using a VoIP Provider for Your Business

aircall

In a nutshell, it’s a telecommunications technology that allows the transmission of voice signals across an IP-based network such as LAN, WAN, and even Wi-Fi. Customizable VoIP packages (including custom API development). Excellent call quality. Call whispering. Live feed and real-time call log reporting.

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Best Cloud Phone Software Guide

JustCall

Cloud phone systems are business communication solutions that let contact centers make and receive calls over the internet. Since the phone calls are managed in the cloud, your resources are freed up from expensive hardware or telecommunication equipment. Also, Aircall supplies APIs and webhooks. Why Choose RingCentral?

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