NobelBiz

NOVEMBER 27, 2023

Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.

Call Logging 59

Call Logging voip Contact center software CRM 59

JustCall

APRIL 3, 2024

CRM integration: While you can upload lead data using.csv or.xls files, CRM integration should also be available. This decreases manual data entry and enables direct calling from your CRM through click-to-call features (as offered by platforms such as JustCall). Open API for custom integrations and workflows.

Sales 52

Sales CRM Scripts APIs 52

JustCall

JANUARY 29, 2024

Challenge Required feature JustCall Sales Dialer Kixie PowerCall Agents can’t immediately contact new leads added on CRM and must wait for all the data to get added before beginning a campaign. Advanced workflows Included Not offered Dynamic dialer JustCall’s Dynamic Dialer automatically adds new leads from your CRM to your campaign.

Sales 52

Sales APIs Analytics Abandon rate 52

aircall

APRIL 19, 2021

With a CRM phone integration , your sales and support agents can view many details about customers before they even utter a greeting. During conversations, your employees can continue learning more about customers and document everything in a central place that’s accessible to other employees. Syncs data across all business tools.

CRM 62

CRM voip APIs Call Logging 62

JustCall

DECEMBER 23, 2022

Call recording – Record and monitor agent calls to improve quality and performance. Automatic saving of customer details – Automatically log calls, texts, voicemails, etc. into a CRM without any manual intervention. Feedback on JustCall from Real-World Users. per user per month. Microsoft Teams.

voip 52

voip APIs CRM Enterprise 52

JustCall

JANUARY 30, 2023

Call recording – Record and monitor agent calls to improve quality and performance. Automatic saving of customer details – Automatically log calls, texts, voicemails, etc. into a CRM without any manual intervention. per user per month Premium – Message, video, and phone features and an open API at $34.99

Interactive Voice Response 52

Interactive Voice Response Enterprise voip Call Logging 52

JustCall

APRIL 5, 2023

JustCall has earned a reputation as an all-in-one cloud phone system as it helps companies: Make and receive calls Send and receive SMS/MMS Manage communications over one portal However, CloudCall is more like a CRM as it has the ability to communicate through calls and texts. Available as a separate messaging bundle.

Interactive Voice Response 52

Interactive Voice Response CRM Multi-channel support Analytics 52