APIs Banking Entertainment Upselling 
CustomerSuccessBox
FEBRUARY 28, 2022
Because a net retention rate above 100% means you are excelling in receiving repeat purchases, upsells, cross-sells, and expansions. Meaning they have a good customer retention rate who are paying for subscriptions, have upsells and expansions as well. They have infinite runaway by still having $840 M in the bank.
Pointillist
FEBRUARY 19, 2018
Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition. The world would be a beautiful place if all touchpoint data was available through APIs. This eliminates the agent-based sorting that frustrates bank customers around the world. Business Context.
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