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Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center

AWS Machine Learning

The benefits of Amazon Lex and Talkdesk CX Cloud are exemplified by WaFd Bank , a full-service commercial US bank in 200 locations and managing $20 billion in assets. The bank has invested in a digital transformation of its contact center to provide exceptional service to its clients.

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Step up Customer Assistance with Live Video Support

TechSee

A growing number of brokerages and financial planning firms, including Bank of America and TD Ameritrade are following suit, offering financial advice with a personal touch via online video chat support. Integrations: Look for an ecosystem-friendly platform that is based on open APIs to maximize data integration and agent workflow.

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