Answering services Business Process Outsourcing Feedback Scripts 
TeleDirect
MARCH 27, 2019
Figuring out how to strike the balance between attentive, on-point customer service and still taking care of your own business tasks is one of the most underrated challenges you’ll deal with. Expert-level, experienced outsourcing. Will my call center be able to handle the specific demands of my unique industry or business niche?
Global Response
DECEMBER 21, 2023
Barriers in cultural understanding or language can lead to miscommunications, and it’s one of the biggest challenges with outsourcing your customer service. One of the easiest ways to avoid this is to work with an onshore or nearshore team instead of offshoring your customer service to somewhere far away.
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