25 Tips & Best Practices for Identifying the Best Call Center Services
Callminer
OCTOBER 22, 2019
Predictive analytics, the ability to determine which customers are most likely to buy, for example, is becoming a powerful use case for AI in the call center industry. The evolving mechanism behind these trends are speech analytics driven by natural language processing (NLP.) Go to a call center conference.
203 
Let's personalize your content