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What to Look for in a Document Automation Tool

Cincom

MAY 3, 2024

For example, a sales rep using Eloquence could instantly produce a detailed quote by having the automation tool pull the prospect’s information from the CRM system, the latest pricing data from an ERP or e-commerce platform, and discounts from a pricing database into a quote template. This drives big productivity gains.

Enterprise 40
Enterprise CRM APIs Customer retention 40
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How to Choose Best Call Center Software for Small Business in 2022

Hodusoft

MARCH 3, 2022

Features such as interactive voice response (IVR), computer telephony integration (CTI), automatic call distributor (ACD), predictive dialer, and call analytics, among others, helps businesses to make the most of their customer support operations. . Tip: Consider setting up a remote or hybrid team.

call center software 52
call center software Call Center Interactive Voice Response Analytics 52
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