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Invictus Growth Partners Acquires Revation Systems

Revation Systems

SAN FRANCISCO–( BUSINESS WIRE )–Revation Systems (“Revation”), a leader in cloud-based engagement and communication solutions, has closed a majority investment from Invictus Growth Partners (“Invictus”). This financing positions Revation to lead CCaaS market product innovation in secure and compliant ways.

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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

. – Brad Butler, Contact Center Software Consultant @NobelBiz The Importance of Customer Data in Call Centers Customer Data Platform (CDP) software allows contact centers (and other business models, for that matter) to pull in customer data from any channel, system, or data stream to build a unified customer profile.

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Auto Dialer Software Cost – A Comparative Study

JustCall

Multi-channel platform 24×7 Support CRM Integration with all CRM systems Speech analytics Live call monitoring/whispering and barging Call distributed equally between agents Single solution for handling large call volumes. What should you look at when pulling up auto-dialing analytics and reports? Knowlarity Auto Dialer Pricing.

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Modernize Call Center with Contact Center as a Service (Ccaas)

Dialer 360

This is to run the cloud call center. So, this is where the cloud contact center as a service comes in. Contact Center as a Service). Multichannel integration let reps field inquiries from customer’s preference of communication channels. One of the best advantage, a cloud contact center solution.