Remove Analytics Remove APIs Remove contact center solutions Remove Healthcare
article thumbnail

HoduSoft partners with Signalmash to bring innovative UC products to US markets

Hodusoft

Signalmash specializes in providing communication solutions for Voice, SMS, and Video meetings. HoduCC – Call Center Software. The software is fitted with automatic dialers and the latest calling and analytics tools, to help you streamline and optimize your call center operations. HoduPBX – IP PBX Software.

article thumbnail

Unified Communications

Enghouse Interactive

Contact Center Solutions. Single-Sourced. Always Available. Unified Communications. Delivered from the cloud “as a Service”…enabling you to use these capabilities together across your organization as required, with the maximum amount of operational flexibility and security possible. Because your organization needs to.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Challenges of Maintaining and Upgrading Call Center Infrastructure

NobelBiz

These systems help route calls to the appropriate agents, track customer interactions, manage customer data, and provide analytics for monitoring and improving performance. With more than 20 years of industry experience, we back our products and services with a deep understanding of the call center landscape.

article thumbnail

Unified Communications

Enghouse Interactive

(..)

article thumbnail

AWS AI services enhanced with FM-powered capabilities

AWS Machine Learning

Amazon Transcribe Call Analytics now offers a new generative AI-powered summarization capability (in preview) that automates post-call summarization to improve contact center agent and manager productivity. Carbyne’s mission is to help emergency responders save lives, and language cannot come in the way of their goals.