Analytics, APIs, Benchmark and Gamification

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Analytics

APIs

Benchmark

Gamification

Conversation Intelligence: The key to success in customer conversations

JustCall

MARCH 9, 2023

Call Recording and Analytics Software Call recordings are analyzed for important moments that indicate whether reps are following or deviating from their call plan/script. Conversational AI enables the system to perform end-to-end actions through Application Programming Interfaces (API). These features facilitate more autonomous tasks.

Coaching

Coaching Sales Chatbots Analytics

The Benefits of Integrating Your Business Tools Into Your Phone

aircall

MARCH 22, 2021

Fortunately, technology has also brought us an open API. Get visibility on the call center in real-time, along with dashboard analytics to help set up metrics and KPIs that allow you to measure progress toward goals. . That’s opened the door to crafting digital tools which are easy to install and work together seamlessly.

CRM

CRM Sales voip APIs

Webinars

Manual Call Reviews? There's a Better Way!

MORE WEBINARS

Customer Contact Central

Conversation Intelligence: The key to success in customer conversations

The Benefits of Integrating Your Business Tools Into Your Phone

Webinars

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