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Full-featured IP PBX Software for Hospitality Industry Improves Collaboration and Guest Satisfaction

Hodusoft

Then there are agents sitting in the middle to serve customers even as they liaise with hotels, airlines, railways, buses and taxi operators. It may just as well start with an IVR and then progress to voice call followed by video and then email confirmation and text message.

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What To Look For When Buying VoIP Services For Your Contact Center

NobelBiz

A VoIP (Voice over Internet Protocol) phone system is an Internet-based phone system that allows businesses and contact centers to make voice calls. Unlike traditional phone systems, VoIP phones do not necessitate the purchase of additional phone equipment. And what features should it have?

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