Airlines Coaching Customer Care Quality management 
Serenova
OCTOBER 7, 2020
Total contact center conversation volume has i ncreased by around 20 percent from mid-February to March , with the most directly-impacted industries, such as airlines and hotels, experiencing call growth of 96 percent and 130 percent respectively. But that seems to be changing.
Netomi
JANUARY 5, 2022
Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they’ll surely remember. . Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media , a host of the Experience This!
Expert insights. Personalized for you.
52 
Let's personalize your content