Why Contact Centers Are Slow to Adopt New Solutions | Contact Center Insights Teaser with Steve Bederman
NobelBiz
FEBRUARY 10, 2023
That’s what I talked about during my brief appearance on the wonderful Nancy Munro’s podcast “Contact Center Insights.” Here are a few key points that drove the discussion: Nancy : Basically, you’ve built a system that’s a completely cloud-based call center, phone system – everything that can help with business redundancy and all that.
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