Remove Airlines Remove Big data Remove Chief Customer Officer Remove Personalization
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CX / VoC: DIY or Hire a Guide?

CX Journey

Do we bring our trusted old personal gear or rent and abuse someone else''s? Gear required for this trip is moderate and can fit in one large per person duffel to be checked with the airline. She is the survivor of a botched early-generation "big data mining" operation and is happy to live to tell about it.