How Contact Center Agent Burnout Decreases Productivity (And What You Can Do About It)
Playvox
FEBRUARY 2, 2022
Most concerning, once burnout sets in with agents, it’s difficult to reverse. While managers can proactively look for the warning signs – such as irritability and impatience – without preventative measures, it’s difficult to reverse burnout once it begins. The Consequences of Agent Burnout. Preventing Agent Burnout.
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