Is the Contact Center a Good Career? Tenured Agents Say Yes
Balto
FEBRUARY 6, 2023
How to Battle Contact Center Agent Burnout. Figure 6: Promotion-Seeking by Rate of Internal Promotions We also asked respondents if they took on job duties in addition to making and receiving phone calls. 5 job satisfaction rating on average) and leading training sessions (3.99/5 5 job satisfaction rating on average). 2022, March 15).
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