CX Trends You Need to Watch in 2018 [White paper]
Fonolo
JUNE 14, 2018
With a crowded online marketplace and so many variables at work (be they social media, evolving digital tools, emerging AI, employee turnover, cutbacks, or the increasingly discerning consumers in the global market), developing a workable strategy to engage with – and win over – the hearts of customers can seem impossible.
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