CX Trends You Need to Watch in 2018 [White paper]
Fonolo
JUNE 14, 2018
No need to feel defeated, though: Certain trends are emerging that businesses should set a course to follow this year to vie for the number one spot. Offers valuable data on the customer experience including FAQs, peak times, complaint resolution timelines, and even purchasing habits. Don’t miss the last 3 trends!
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