CX Trends You Need to Watch in 2018 [White paper]
Fonolo
JUNE 14, 2018
Provides a quick’n’dirty form of outreach for mobile users who may balk at the idea of placing a call, and. Offers valuable data on the customer experience including FAQs, peak times, complaint resolution timelines, and even purchasing habits. The critical aspect to any ‘race to the top’ is speed.
90 
Let's personalize your content