Agent burnout call center solutions Morale Sales 
JustCall
APRIL 15, 2024
As a sales or customer support manager, you’ve likely noticed some agents seem disengaged, burned out, or stressed. Call center agent burnout is a real problem, and the job demands can take a toll on even the most resilient employees. Burnout disturbs the agent’s focus and motivation.
Balto
NOVEMBER 2, 2023
Reps can even utilize AI to pull relevant insights and customer insights before the interaction to offer a more personalized support or sales experience. These inefficiencies can be a result of low agent morale, high turnover rates, agent burnout, and a lack of self-service channels.
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