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Inbound vs. Outbound Calls: Which Is Right For Your Business?

JustCall

They could be cold calls to customers and prospects, a response to support requests, or a marketing call for the company’s new product or service. Companies either run outbound calls internally or outsource them to external call centers. The reps typically follow a script to make the conversation smooth and polished.

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Understanding Different Inbound and Outbound Call Center Services

OctopusTech

It is basically the process of attracting interest to your company’s product or services in order to cultivate an audience for your sales via different means such as telemarketing, online lead generation, direct mail etc. Are you still looking to outsource your call center services? What about you? If yes, then your search is over.